Orangetheory Fitness
Establishment, health and gym - Orangetheory Fitness at 1714 Newbury Road T, Thousand Oaks, CA 91320, US. On this page you will find information about the company, its opening hours of the company, telephone and address and customer testimonials.
Establishment's Thousand Oaks Health's Thousand Oaks Gym's Thousand Oaks
Contacts
Address:
1714 Newbury Road T, Thousand Oaks, CA 91320
Get directions
Website:
newbury-park.orangetheoryfitness.com
Phone number:
+1 805-764-1010
Categories:
Establishment Health Gym
Reviews about Orangetheory Fitness
- Sierra SleemanApr, 23 2018★ ☆ ☆ ☆ ☆The one star is for the workout classes. The teachers are good and the classes are great but watch out for the front desk and the customer service.
1) I was told I was getting some kind of deal by signing up at another studio, which resulted in them scamming me at the NP location
2) They are very rude at the front desk, after being told as a new member I get a discount on the heart monitor I was still charged full price and the woman at the front told me "well that's too bad it is what it is". Just plain rude
3) They interrupt your workouts when they have questions for you or if their crappy loaner heart monitors aren't working and they can't figure it out
4) You'll find dealing with their front desk is a part time job just trying to schedule classes (their text feature never works and neither does their phone line)
5) You'll be embarrassed when you refer your friends and your friends ask you "is the front desk always this awful?"
6) You'll always be confused because you get a different answer every time you ask the front desk anything
If they could just get on the same page at the front desk it would be a lot less frustrating and likely an enjoyable experience. However, it's been a hell of a few weeks and I would never go back. There are so many better options, save your sanity and skip Orange Theory.
Photos and maps
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